Sypher Platform
Terms of Use
Last updated July 17, 2026. These starter terms should be reviewed by counsel before production launch.
Platform Use
Sypher Platform provides business operations tools for service companies, including call intake, scheduling, dispatch, customer records, invoices, payments, inventory, reporting, employee access, and AI-assisted administration.
Business Responsibility
Each client business is responsible for reviewing its own customer communications, invoices, pricing, refunds, worker activity, employee permissions, and compliance obligations. AI-generated summaries or suggestions should be reviewed by authorized staff.
Payments and Invoices
Payment processing may be provided through Stripe or another connected provider. The client business is responsible for taxes, refunds, disputed payments, service pricing, invoice accuracy, and customer payment terms.
Call Recording and Communications
Businesses using voice, SMS, email, or call recording features are responsible for following applicable consent, privacy, and communication laws in the areas where they operate.
Account Security
Users must keep login credentials secure and only access data they are authorized to view. Owners and managers are responsible for assigning appropriate roles and removing access when employees leave.