Active leak after hours
CallerWater is coming through the ceiling under our bathroom.
Sypher AIIf you can, turn off the main water valve. I'm sending this to our on-call plumber now.
Flagged urgent, on-call plumber notified
Industries/Plumbing
Sypher AI for plumbing companies
AI receptionist and field service software for plumbing companies.
Answer every leak, clog, and water heater call, send emergencies straight to your on-call plumber, and book routine work into open time. One system for calls, dispatch, materials, approvals, and invoices.
Example calls
How Sypher answers plumbing calls.
Water heater problem
CallerOur water heater is only giving us lukewarm water.
Sypher AIThat usually points to the heating element or thermostat. I can have a plumber look at it tomorrow between 1 and 3 PM.
Water heater diagnostic booked for tomorrow
Routine drain call
CallerThe kitchen sink drains really slowly. Not urgent.
Sypher AINo problem. I have Thursday morning or Friday afternoon open. Which works better for you?
Drain cleaning booked into an open slot
Example conversations. You set the services, hours, prices and emergency rules your receptionist follows.
What gets easier
Built around how plumbing companies actually run.
Emergencies come in after hours
A leak at night goes to whoever answers first. Sypher picks up every time, gives the caller the safety step you approve, and gets the job to your on-call plumber.
Routine calls interrupt the field
Drain cleanings and fixture swaps still need booking. Sypher handles them into open time so plumbers on a job are not stopping to answer the phone.
Jobs grow once you are on site
A simple repair often turns into a bigger fix. Sypher builds the options, gets the customer's approval and signature, and keeps the materials on the job record.
From call to paid invoice
One flow, one system.
The call is answered
The AI receptionist picks up, asks what is leaking or backed up, and gives the caller the safety step you approve.
Urgent work is routed
Emergencies go to your on-call plumber right away. Routine requests are booked into the next real opening.
The plumber has the details
Property history, notes from the call, photos, and materials are on the job before the plumber arrives.
Approval and payment close it out
The customer approves the work, signs, and pays from their portal, and the invoice is already in your books.
The products plumbing companies lean on
Everything works from the same customer and job data.
The call, the schedule, the technician's notes, the estimate and the invoice all live in one place, so nothing is typed twice.
View all Sypher productsStraight answers
What plumbing companies ask first.
Also serving HVAC companies and electrical contractors.
What happens when someone calls with a burst pipe at 2 AM?+
Sypher answers, gives the caller the safety step you approve, such as shutting off the main valve, and routes the call to your on-call plumber based on the rules you set.
Can we keep our existing business phone number?+
Yes. Keep the number customers already know and send calls to Sypher always, after hours, or only when your office does not answer.
Does Sypher handle materials and approvals?+
Yes. Parts and materials are tracked against the job, and customers approve work and sign from their own secure portal.
See it with your calls
Book 30 minutes with Zach.
Bring the way your plumbing company handles calls and jobs today. Zach will show how Sypher fits it and what your customers will hear.